Complaint Procedure

Therapist or Practitioner

If you have a complaint about a therapist or practitioner’s conduct that you have been unable to resolve to your satisfaction, or that you believe is serious enough you wish to report it to the practitioner’s professional body, you will find details of what professional body they are registered with on their profile page. You can then report the therapist directly.

Meet Your Mind Online Platform

Any complaints about the platform or booking process should be directed to the CEO, Jessica Kelly. Contact her either by email: info@meetyourmindonline.com, or by post. International House, 12 Constance Street, London, E16 2DQ. Jessica will aim to contact you back within 7days of receipt of any complaints.

 

 

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